UMD COB Online Course Support Center

I M P O R T A N T !

Your Blackboard username is the same as your 8-digit UMID. Your Blackboard password is the same as your 6-digit UM Connect PIN. If you change your UM Connect PIN, your Blackboard password will automatically change to your new PIN in 24 hours or less. If you do not remember what your UM Connect PIN is, you may reset it by clicking on the "Forgot PIN?" button on the UM Connect login page. If you do not know what your UMID is, please contact the Registrar Enrollment Service Office at 313-583-6500. If you still need assistance, please open a ticket.

The Blackboard Learning System is only for students enrolled in College of Business Undergraduate or Graduate online courses, or COB courses with an online supplement. If you are trying to log in to any other academic course, you are probably looking for CTools. To access your CTools course or get help with the CTools system, please click here.

Term Blackboard Courses Available Blackboard Course Access Ends Announcement
Winter 2012 Jan 9, 12AM May 12, 11:59PM

In the event that your Winter 2012 course is not listed after the start date on the left at 12 AM, please notify us by opening a ticket.

Summer FULL 2012 May 7, 12AM Sep 7, 11:59PM
Summer I 2012 May 7, 12AM Jul 13, 11:59PM
Summer II 2012 Jul 2, 12AM Sep 7, 11:59PM
Fall 2012 TBA TBA

 

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UMD COB Faculty

 

Chat Unavailable

Chat support is currently unavailable. Please Open a Ticket for assistance.

Support Channels

The following methods of support are available for your institution:

Email Support: Open a Ticket
24 hours a day
7 days a week

Response will occur
7 days a week
8am-midnight
(Eastern)

Chat Support:
Phone Support: CALL CENTER CLOSED
Please Open a Ticket.
Call Center Hours:
Mon-Fri 9am-8pm
(Eastern)

Current time: 10:25am

 

Check Your System

The following components are required for UMD COB online courses. Click here for more details.

 


Online Course Support™ is a service of Advanced E-Learning Solutions, Inc. All Rights Reserved 2012.