The knowledgebase includes articles with directions and explanations on how to fix many common problems. Many of the most commonly searched issues are listed below for your convenience. If you would like to start a new search, just enter your new search term in the box below.
| Article # | Question | Views |
|---|---|---|
| 368 | How do I capture a screenshot? |
99 |
| 26 | How can I get my Certificate of Completion? |
92 |
| 216 | How do I clear my browser's Cache Memory/Cookies? |
58 |
| 15 | Why can't I log into my course? |
58 |
| 264 | What is aelearn's phone number? |
51 |
| 421 | How do I download the latest version of Firefox for Windows? |
47 |
| 293 | I can't log in to my course. What should I do? |
39 |
| 221 | What are the browser and operating system (OS) requirements for Flash Player? |
35 |
| 373 | How do I change my home page? |
29 |
| 428 | Who do I contact if I cannot access MineOnline? |
27 |