Broward County Public Schools Online Course Support Center

Most Popular Articles

Article # Question Views
357

What is my BCPS username and password to log into Blackboard?

1070
381

How do I download and install the recommended version of Java (6_most recent update) for Broward's Blackboard instance?

830
400

Why can't I see the course menu?

359
361

How do I view/download/print a document in my course?

347
367

Why isn't the Respondus LockDown Browser application working correctly?

190
377

How do I download/save a file from the Internet?

176
425

How do I make sure my PDF file opens with the correct application?

175
372

Where/how do I register for Professional Development courses?

118
376

How do I clear my cookies?

115
375

How do I clear my cache?

105

 

Chat Unavailable

Chat support is currently unavailable. Please Open a Ticket for assistance.

Support Channels

The following methods of support are available for your institution:

Email Support: Open a Ticket
24 hours a day
7 days a week

Response will occur
7 days a week
8am-midnight
(Eastern)

Chat Support:
Phone Support: CALL CENTER CLOSED
Please Open a Ticket.
Call Center Hours:
Mon-Fri 9am-8pm
(Eastern)

Current time: 01:06pm

 

Check Your System

The following components are required for BCPS online courses. Click here for more details.

 


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